Revenue Leak Review
A short working session on one customer journey — where inquiries, bookings, or orders actually fall out of your current setup.
- 20-minute call
- Review of one customer journey
- Three written observations, yours to keep
- A straight fit assessment — including “not a fit”
Founding Partner Pilot
A narrowly scoped system that proves value on one journey before anything expands. Built for the two open founding partner slots.
- Narrowly scoped system, one core journey
- Fixed build price against a written scope
- 45–60 day initial term
- Weekly demonstration
- Clearly defined acceptance criteria
- Ongoing operation available afterward, month to month
- Usage costs disclosed separately
Full custom engagement
For businesses that need several systems connected — intake, booking, payments, inventory, communication — as one build.
- Multi-system integration
- Custom scope, mapped in the diagnosis
- Pricing after diagnosis
- Larger implementation fee
- Optional operating retainer
The four steps, every time.
Diagnose
We map where inquiries, bookings, payments, or staff time are currently leaking.
Scope
You receive a written system map, fixed deliverables, timeline, dependencies, and pricing.
Build
Kahla builds and connects the agreed system with weekly demonstrations.
Operate
After launch, Kahla monitors, maintains, and improves the parts included in your operating plan.
What commonly fits inside each tier.
Example scopes, not quotes — every engagement is priced against its own written scope. These show the typical shape and depth of each tier so you can qualify the fit financially before a call.
A pilot-sized scope
One location, one journey: AI-assisted intake on the website or phone, qualification rules you approve, booking into your existing calendar, human escalation with context, and basic reporting. 45–60 days, then month to month.
A custom-engagement scope
Several systems connected as one build: intake, booking, payments or checkout, inventory or CRM, and customer communication — like the Measure Joy storefront, catalog workflow, BNPL checkout, and concierge.
An operating scope
After launch: hosting, monitoring, maintenance, and improvement of the parts named in your operating plan — with third-party usage costs (AI, telephony) itemized separately so you always see what runs where.
Payment schedule
The written scope states the fixed build price and its payment schedule before anything is billable. Nothing is invoiced until you approve the scope in writing.
Typical timeline
Pilots run a 45–60 day initial term with a weekly demonstration. Larger engagements set their timeline in the scope, with the same weekly cadence.
Dependencies & third-party costs
Accounts the system runs on (Stripe, telephony, calendar, hosting beyond the agreed plan) belong to your business. Their costs are itemized separately in every scope.
Cancellation & handoff
Operation is month to month after the initial term. If you leave, you get documentation and a clean handover — the systems and accounts are yours.
What is not included.
Clear boundaries make a fixed scope possible. These are outside every Kahla engagement unless separately and explicitly agreed in writing.
Third-party costs — a Stripe account, a phone number, AI usage, hosting beyond the agreed plan — are always itemized separately so you can see exactly what runs where.
- Paid media spending
- Guaranteed search rankings
- Guaranteed revenue outcomes
- Unlimited revisions
- Unbounded custom development
- Third-party platform or usage fees