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Missed-call and booking systems for service businesses

Every missed inquiry is already expensive.

Kahla connects your phone, website, booking calendar, lead qualification, and follow-up so prospective customers receive a useful response while their intent is still high.

01 · Outcomes first

What changes for your business.

Before any feature talk: this is what the system is for. Each outcome maps to a specific, connected piece of the build.

  • Answer inquiries outside business hours
  • Route qualified customers to the right next step
  • Book into the calendar your team already uses
  • Reduce repetitive staff conversations
  • Follow up with missed calls before the lead goes cold
  • Preserve context when a human takes over
02 · The system

How an inquiry moves through it.

One connected path from first contact to booked appointment, with a written record at every step. The assistant is trained on your business’s approved services, pricing guidance, policies, and operating hours — it answers from what you have signed off on, nothing else.

For technical buyers
Under the hood: the assistant is a retrieval-augmented language model grounded in a curated knowledge base of your approved content, with explicit qualification rules and an escalation policy. Booking writes through your existing calendar’s API. Every conversation and action is logged to a lead record you can inspect. We will walk through the architecture, model choices, and data handling on the scoping call if you want the detail.

Hear the voice agent demo →

  1. Website visit or incoming callA prospect lands on the site or rings the business line, at any hour.
  2. AI-assisted responseThe assistant responds in seconds with approved information, and identifies what the person actually needs.
  3. QualificationYour rules, applied consistently: service area, job type, timing, and whatever else defines a good fit for you.
  4. Booking or escalationQualified prospects book into the real calendar. Anything outside policy goes to a human, with the full context attached.
  5. CRM or lead logEvery inquiry lands in one record — who they are, what they asked, what happened next.
  6. Follow-up and reportingMissed and unfinished inquiries get followed up. You see what came in, what booked, and what leaked.
03 · Boundaries

What Kahla does not automate.

An assistant is credible because of what it refuses to do. These stay with humans, always, under an escalation policy we write down together before launch.

  • Emergencies requiring human judgment
  • Regulated advice — medical, legal, financial
  • Sensitive disputes and complaints
  • Pricing exceptions you have not approved
  • Anything outside the defined escalation policy
04 · How to start

The Founding Partner Pilot.

A narrowly scoped first engagement, built to prove value on one customer journey before anything expands. No long-term lock-in on a pilot — after the initial term, operation continues month to month if you want it to.

Recommended first engagement

Founding Partner Pilot

  • One location
  • One core customer journey
  • Website or phone intake
  • Qualification rules you approve
  • Booking into your existing calendar
  • Human escalation with context
  • Basic reporting
  • 45–60 day initial engagement
  • Usage charges disclosed separately
  • Month-to-month operation afterward

Pricing provided after the Revenue Leak Review — a fixed build price against a written scope, with ongoing operation and usage quoted separately. We do not guarantee revenue outcomes.

Request a Revenue Leak Review
Revenue Leak Review

Find out where inquiries are falling out.

Request a Revenue Leak Review Process & pricing