Appointment- and inquiry-driven service businesses — trades, clinics, studios, salons, professional services — and product businesses fielding repetitive buyer questions. Fit is confirmed case by case in the Revenue Leak Review; if the volume or the workflow does not justify it, we say so.
Before launch, the owner and Kahla write an escalation policy: what the agent may answer, what it must hand off, and to whom. On a handoff the human receives the conversation so far — the caller never repeats themselves. The policy is a written document, reviewed before the system goes live.
Callers are talking to an AI assistant, and deployments identify it as such. Conversations are transcribed and logged so the business can review them; they are used to operate and improve that business's own assistant, not sold or shared. The demos on this page are scripted demonstrations voiced by AI — not recordings of real customers. The live browser demo uses your microphone only while the call is active.
Voice AI has real per-minute costs: speech models, telephony, and hosting. These usage costs are disclosed and itemized separately in every scope, so the owner sees exactly what running the agent costs each month. Implementation is priced after the Revenue Leak Review as a fixed build price against a written scope.
1. Revenue Leak Review — is a voice agent even the right fix? 2. Written scope — approved content, qualification rules, escalation policy, acceptance criteria, fixed price. 3. Build and test — including the calls it should refuse. 4. Launch and operate — monitored, with transcripts the owner can audit, month to month.